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Frequently asked questions -- For Tenants


What should I look for in an agent?

A firm or an individual who is well known and trusted in the area and who operates bank accounts that ensures client money and tenants deposit funds are kept separate.

A firm that has professional indemnity insurance

Marcus Jordan, managing director as a fully qualified solicitor, must operate his business to a level of professionalism and accountability that far exceeds the requirements any voluntary trade body.

What fees do I pay?

We will draw up the tenancy agreement, an inventory and schedule of condition and take up references. We will charge you for these services. Currently our fees are:

Unfurnished £150.00 + VAT = £176.25
Each additional applicant £50.00 + VAT = £58.75
Furnished - in addition £50.00 + VAT = £58.75
Guarantor reference - in addition £50.00 + VAT = £58.75

What are the up-front costs?

You will need to pay us one months’ rent in advance and one months rent plus £100 as deposit. The latter will be held in our clients account and returned to you at the end of the tenancy minus any costs we or the landlord incur to repair damage or dilapidations not put right by you.

What is the holding deposit?

Once you have decided to apply for a tenancy we will ask you to show your intent by paying a nominal deposit, usually £100.00. This will stop us marketing the property. If you subsequently change your mind this deposit will be retained to cover our administrative costs. When you proceed with the tenancy it will be offset against the first months’ rent.

What information do you need from me?


Details about your previous landlords, your employer, your bank or building society, and if you are self-employed, your accountant and solicitor.

How long can I rent the property?

The minimum rental period is 6 months; it is rare for a landlord to accept a shorter period than this. If you want to stay on longer than 6 months you should let us know as soon as possible. If the landlord is in agreement the lease will either be allowed to continue on a periodic basis or extended by executing a further fixed term agreement.

How much notice must I give?

If you wish to leave at the end of 6 months you will need to give us one months notice in writing to expire on the last day of the 6 months.

How much notice must the Landlord give?

2 clear months notice, subject to any fixed term.

What else must I pay?

You will be fully responsible for gas, electricity, water and telephone bills. In addition you must pay the appropriate Council Tax and items such as the TV Licence fee and any fees for cable or satellite TV.

How do I get my deposit back?

It is important that you fulfil the conditions of the tenancy agreement. On vacating we will carry out a full check of the inventory and schedule of condition. If you leave the property damaged, dirty or with bills outstanding we will deduct these costs from your deposit and forward the remaining balance to you.

Who holds my deposit?

Marcus Jordan & Co Ltd hold your deposit in a separate client bank account and control the account in the same way required of solicitors.

Must I insure the property and its contents?

You are responsible for loss, damage or theft of your own possessions, or those of someone staying with you temporarily. Although the Landlord will insure the building against damage, fire or destruction, you will need to pay for damage to the landlords belongings caused by you or your guests.

We strongly recommend that you take out the correct insurance. We can explain this to you in detail and provide examples of suitable cover.



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