Marcus Jordan & Co - property management








Frequently asked questions -- For Landlords

We’ll cover here some of the most regularly asked questions based on years of experience in the property business. This is not intended to be an endless list – we’d rather meet you face to face to discuss and answer questions relating to your individual circumstances.

Why use an agent?

Many landlords let and manage their own properties without the assistance of an agent. This can work well if you have the time, knowledge and live close by to your properties.

There are, however, many legal and financial requirements a landlord must fulfil and failure to adhere to these could result in you being prosecuted.

In addition we put each tenant through a thorough referencing process that covers previous address, reliability paying rent, employment and credit checking. This helps to protect you from letting your asset to an unsuitable tenant.

Do I tell my mortgage company?

Yes. Different companies have different policies regarding the proposal to let out a mortgaged property. Contact them early to ascertain what that policy is.

What do I say to my insurance company?

Be up-front and let them know. There may be an increase in the premium. If you do not tell them your cover may be invalidated in the event of a claim.

What do I tell the Inland Revenue?


This all depends on your personal circumstances and whether you live in the UK or abroad. We recommend taking accountants advice if you are unsure about the consequences of letting out your property.

When my property is let what do I still have to budget for?


Your monthly mortgage payment
Insurance cover for the building and any of your own possessions
Running repairs and maintenance
The obligatory landlords’ gas safety record
If the property is empty; water, gas, electricity, council tax
Ground rent and services if the property is leasehold

Furnished or unfurnished?

The UK market, outside of the major metropolitan areas such as London and Manchester is predominantly biased towards unfurnished lettings. There are no substantial differences in the rental value to be achieved so we suggest unfurnished is the best way.

The vast majority of tenants expect carpets / hard flooring and increasingly a fridge and washing machine to be part of the deal.

Can I decide who becomes a tenant?

Basic issues such as whether you will allow sharers will be taken into account when we market the property on your behalf, however you may not discriminate or refuse tenancy on the grounds of race, sex, religion, ethnic origin, marital status disability or age

What regulations must I comply with?

The Gas Safety (installations and Use) Regulations 1994


All gas equipment, appliances, flues and pipe work must be checked and serviced at least every 12 months by a registered CORGI gas fitter. They will issue a certificate that is lodged with the agent and copied to the tenant.

The Furniture & Furnishings (Fire) (Safety) Regulations 1988

All items of furniture that are upholstered or have a filling must carry permanent labels proving that they comply with the official fire resistance standards. Items purchased after 1st April 1990 from known reputable UK sources are likely to meet this requirement. If they do not, they must be removed from the property.

The Electrical Equipment (Safety) Regulations 1994

There is a requirement to ensure all appliances are safe. As a result we recommend that Landlords have appliances tested annually by an electrician who is recognised by the NIEIC.

Smoke Detectors and Alarms

All new houses built after June 1992 must have an alarm(s) fitted as standard on each floor. We strongly recommend detectors are fitted to properties built before this date.

Landlord and Tenant Act 1985 (Section 11)

Landlords have a statutory responsibility to maintain and repair the following:


The structure and exterior of the property, drains, gutters and external pipes
Installation for the supply of water, gas, electricity and sewerage
Space and water heating appliances


What if a tenant fails to pay the rent?

We monitor payment through our electronic credit control system. Should a tenant fail to pay we request them in person and in writing to bring their account into order immediately. If they fail to do so it will be necessary to discuss the matter with the landlord and discuss which course of action to take.

What happens if a tenant refuses to leave?

You will need to instruct your solicitor to act on your behalf to issue proceedings to gain possession of the property. We will assist in those proceedings as much as we are able.


Marcus Jordan & Co - Property Management
2 The Galleries, Market Place, Olney MK46 4DX, Buckinghamshire, Tel. 01234 714 348
OEA - Ombudsman letting agents MEMBERSHIP NUMBER: D03203 OFT - Approved code NALS - The National Approved Letting Scheme is an accreditation scheme for lettings and management agents offering peace of mind to landlords and tenants in knowing that they are dealing with a firm which agrees to meet defined standards of customer service, together with having in place the necessary insurances to protect clients' money plus a customer complaints procedure offering independent redress. HomeLet is the UK's largest insurance provider for landlords, tenants and letting agents, also offering referencing and rent guarantee products to the whole lettings industry. Tenancy Deposit Scheme UK's number one property website for properties for sale and to rent